Our esteemed clients, in order to make sure you do not have trouble when shopping on our site, we make a return policy, please have a look before you place order. |
1 We do not accept exchange unless there is a defect in the items that makes it unusable, but you need to apply for exchange within 7 days after you received the goods, otherwise we do not process it. |
2 If the goods are confirmed for bad quality, we accept exchange and also it only can be exchanged for goods Return within the week time date of delivery only on size mismatch OR faulty goods of the same style or same price. |
3 We do not accept exchange for size so please check the sizing carefully before you place order. |
4 Because of lighting, there will be color difference of actual color and photo color, we do not exchange for color difference. |
5 We accept exchange for individual defective product in your order. |
How to return items |
If you are returning item because it is defective, or because of a mistake on our part, please feel free to contact us and we will accept return goods & exchange. |
1 The product must be post-marked no later than 7 business days from the day you received it, at this time you need to inform us if you want to return & exchange, including your order NO. and the reason you want to return or exchange. If the goods have been defective, |
2 The goods should be return in perfect condition in the original packaging indicating whether you require a exchange. Due to the nature of our products cannot be accepted for exchange if the item has been used. |
3 Customer must email us with a tracking number after product has been sent out (Noted within 7 business day). |
4 After we received the goods which you return, then we will process the exchange for you. |
Thanks and enjoy shopping on our site! |